Are you considering the shift to a VoIP phone service from providers such as Kital? If yes, there are chances you have many questions regarding the use of the phone system. Below is a guide on this phone system:
What are VoIP phones?
VoIP is an acronym for voice over internet protocol and refers to a technology which allows individuals to make calls using internet services. These phones are commonly known as IP phones and are similar to the traditional office phones only that their mode of operation is different.
The phone accesses the phone service using the internet when depending on a Wi-Fi connection or Ethernet. These phones can also take the form of a conference or cordless phone.
Does it make simultaneous calls?
When using a landline phone and need to make an extra call when already making a call would require you to use another number to make the other call.
IP phones allow you to make multiple calls without an extra line and at no extra cost for the other line. That means you will not lose any caller because you are on another call.
Does it offer cost savings?
If you want to update your telephone system at home or the office, you can consider getting IP phones. You will not incur the cost of buying analog lines and the inconvenience of running analog lines in your facility.
All you need to do is to get the configurations based on your existing internet connection. You will need to install internet services in your facility if you do not have an internet connection.
IP phones look like the traditional landline phones and the difference is in the mode of operation. Therefore, you will not experience a change in the way you operate your phone nor change the positioning of phones in the office or at home.
These types of phones are not much different from traditional landline phones. However, they vary in their mode of operation as a VoIP system depends on an internet connection to make calls. The IP phone system will save on costs and increase convenience in communication.